The Stack Index / System of Record / Salesforce
System of Record · serves Functional Coherence
Salesforce
Salesforce is used in the system of record layer by 5 operators documented on GTM Vault, including Umar Farooq Adam, Hitachi Vantara, where it ran as the enterprise system of record.
Updated 24 Sep 2026, the date of the latest episode or confirmation citing Salesforce. Cite as: GTM Vault, The Stack Index, “Salesforce”, https://pro.gtmvault.co/stack/tool/salesforce, updated 24 Sep 2026.
Who named it, and what it did
One entry per episode. Mentions in passing, sponsor reads and guest biographies are not counted.
- SMYS 5operator evidenceUmar Farooq Adam, Hitachi Vantara
Enterprise system of record
- GTM 46operator evidence
- GTM 50operator evidenceYoni Tserruya, Lusha
System of record the AEs have largely stopped opening, feeding a custom dashboard
- SMYS 7operator evidenceAngelo Quiambao, Intellistack
CRM the agents read from and write back to
- Confirmed Sep 2026operator evidenceMark van Oppen, SecureAuth
System of record at SecureAuth, in heavy use
See which stacks this tool shows up in next
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Runs alongside
Tools that appear in the same operators’ stacks as Salesforce. The count is how many of those operators run both.
Others in system of record
Are you Salesforce? Show the record
The badge states the record and nothing more: how many operators named Salesforce on GTM Vault. It updates itself when the count changes. It is free, it changes nothing about placement or order, and the only condition is that it links back to this page.
<a href="https://pro.gtmvault.co/stack/tool/salesforce"><img src="https://pro.gtmvault.co/stack/badge/salesforce.svg" alt="Salesforce: named by 5 operators on the GTM Vault Stack Index" height="28"></a>
Common questions
- Which operators use Salesforce?
- 5 operators on GTM Vault have described running Salesforce in a working system: Umar Farooq Adam (Hitachi Vantara), Alex Bilmes (Endgame), Yoni Tserruya (Lusha), Angelo Quiambao (Intellistack) and Mark van Oppen (SecureAuth). Each entry is one citation per episode, in the operator's own words. Umar Farooq Adam, Hitachi Vantara described it as the enterprise system of record (SMYS 5).
- What layer of revenue architecture does Salesforce serve?
- Salesforce is placed on the System of Record layer, which serves Functional Coherence in the eight-layer model of revenue architecture. The ledger the business commits to and reports from. Placement follows the job the tool did in an operator's system, not the category its marketing claims.
- What runs alongside Salesforce?
- In the stacks of operators who run Salesforce, the tools that appear most often are Slack (2), Apollo (2), Claude (2), ChatGPT (2) and Gong (2). The number is how many of those operators run both.
- What entry tier is Salesforce?
- Salesforce is listed at the enterprise tier. The index records budget as a posture (self-serve, mid-market, enterprise), not a price, because public pricing in this category is unreliable.